CVS Pharmacy

deidre johnson 4 months ago

On February 3, 2026 at 12:15 p.m., I experienced a total wait time of twenty‑four minutes while picking up prescriptions at the CVS Pharmacy located at 2514 Berryessa Road in San Jose, California. I appreciated that the pharmacy department provides clear signage directing Mobile Pick‑Up to the left and in‑person pick‑up to the right, although I did not initially see the signs and entered the in‑person line. On February 3, 2026 at 12:15 p.m., I experienced a total wait time of twenty‑four minutes while picking up prescriptions at the CVS Pharmacy located at 2514 Berryessa Road in San Jose, California. I appreciated that the pharmacy department provides clear signage directing Mobile Pick‑Up to the left and in‑person pick‑up to the right, although I did not initially see the signs and entered the in‑person line. Most individuals in the waiting line were senior customers, many of whom appeared to be over seventy years old. I also observed that a second service window was closed for the lunch period from 11:00 a.m. to 12:00 noon. After waiting in the in‑person line, I switched to the Mobile Pick‑Up area for approximately three minutes when I saw the pharmacy cashier returning from lunch shortly after noon. I am providing this account to document the experience and support continued improvements in customer flow and communication.

Pratik Gawde 9 months ago

I'm so grateful for the two wonderful ladies working at this 24-hour CVS recently. My wife fainted, and they were absolute lifesavers. They immediately gave her a chair and water and took great care of her until she felt better. I truly appreciate their compassion and help.

Jose Micael 10 months ago

Courteous staff, treated me with respect. Excellent service, I should say. I will definitely visit this branch again. Future prescriptions and refills will be in this branch.

Ryan Yi-Kuei Wu a year ago

I enjoyed working with the staff in this cvs and pharmacists! They are very professional! Don’t know why there is bad review or maybe I haven’t encountered yet lol I had a medication that requires calling to refill. I usually got response within an hour and they were available the next 24 hours. In contrast, Walgreens usually said they didn’t know if they will have it within a week.

Manuel Ruiz 6 months ago

Very good costumer service 24/7 nice clean and always have fun atendamt to help you with your neds at any time especialy at night time the athendans is gratis and the costumer service the best