Walgreens Pharmacy

Taylor Rae Robertson 11 months ago

They have this new kiosk system to pick up a prescription or talk to someone in the pharmacy. So you put in your phone number and sit down. Seems like this was a way to not have so many employees on… You can count for 15-30 minute wait. Will not continue with Walgreens pharmacy moving forward suggest you do the same

Arjun Badi 3 years ago

Terrible customer service. I had to come back 3 times for insulin because they kept telling me it was in stock over the phone and saying that it wasn’t when I got to the pharmacy. If you value your sanity or your time, stay away!

Chantea' U 2 years ago

Worst customer service Ever!!! Not that they have to smile, shake hands, and kiss babies, but at least be KIND!! I dropped off my 3 Rx's at 845pm after leaving the ER with my 8 year old. I chose this location because it is 8 min from the hospital and I called prior to coming to assure they take my insurance and that it wasn't too late to come. Once arrived, I was told it would be 30 minutes and that I would receive a text. I opted in to receive the text notification and received confirmation that I was set. By 950 I had not received a text and went inside only to be greeted by the rudest, unpolite, mean pharmacist I have ever met!! Adam Lewis! In nursing we call it beside manner, but in this case the customer service was awful! I understand they may have had a long day, but that is NO EXCUSE to be unpolite! After waiting over an hour with my sick child and 45 min drive home awaiting, I had to make that drive with NO medication. They no longer accept our insurance which I was told to bring when I check out. An hour wait, no text, no medication, and the most unpleasant staff imaginable!! I will NEVER visit this location again! In addition, I've requested corporate look into the interaction! Very unfortunate experience!

Elle Chu 3 years ago

We switched from the Pharmacy across the street a few years ago. The Pharmacy at Walgreens Forest are pleasant and efficient in spite of high demand. There's always a line at the Pharmacy but the operation is managed well. Staff tries hard to deliver excellent customer service to their patients which isn't easy when people are sick and some are darn right cranky. Theie positive attitude makes a big difference.

Joe Dion a month ago

Why kind of a pharmacy closes for 30 minutes in the middle of the fricken day?