Walgreens Specialty Pharmacy

Woodfin “Oran n Lou” Family 11 months ago

This is an updated review. After using this pharmacy 3 times, I originally put 2 stars and a bad review.. but I have to be fair. I've now used their specialty pharmacy a further 5 times, I think.. which is way more than before, and I've had nothing but an easy time! ⭐️ Now everything runs like clock work 🤗. Someone, usually a very nice, funny guy, calls me about a week before my medication is due to be sent to my Doctor. He goes over everything with me, takes my co pay, and that's it! The medication gets there on time, no problems what so ever 🤗. I have no idea why there were so many hiccups as first, maybe it takes a while to get established.. or it could have been the person handling things at the time? I have no idea.. I just know that when things kept getting mixed up, and I was blamed for the problems, it was a woman who kept making the phone calls with me and my personal practitioner. Now that there's a really nice caring young man who does the calls, and I'm assuming the order and process, everything runs so smoothly. I wish I knew his name because I would love to give some recognition to him personally. He's so nice and kind on the phone, I can only imagine him im person 🥰. Thank you for fixing the issues and changing my mind on this pharmacy. It's an easy, quick process getting my injectable medication through this pharmacy now.. 🙌 I appreciate it. ⭐️⭐️

L G 2 years ago

Dissatisfying Experience at Walgreens Pharmacy Dear Walgreens Customer Service, I hope this message reaches you well. I am writing to express my frustration with the recent service I have received at the Walgreens pharmacy, and I believe it is crucial to bring these concerns to your attention. Before the transition to Walgreens, I had been a content customer at the pharmacy that previously occupied the same location. The transition, however, has not been smooth, and I have encountered several issues. On multiple occasions, I have faced challenges such as medications not being readily available and a lack of call reminders for prescription refills. These issues have significantly impacted my ability to maintain a consistent medication schedule, leading to unnecessary stress and inconvenience. I would like to commend the exceptional service I received at the previous pharmacy now relocated at 1311 N 6th St, Milwaukee, WI 53212. The staff there consistently demonstrated a genuine concern for their customers, providing a level of care that I have not experienced at Walgreens. A particular concern for me is the policy regarding state IDs. While I am unable to renew my state ID due to circumstances beyond my control, it is disheartening to find that Walgreens does not accept my valid consulate ID, which is recognized across various institutions except at Walgreens. After more than two decades of receiving my medications without issue, I find it regrettable that I am now contemplating returning to the previous pharmacy where my needs were adequately met. I hope this feedback serves as constructive criticism to enhance the overall customer experience at Walgreens. Thank you for your attention to this matter.

Tim Pierce 6 years ago

The service here is out of this world phenomenal. It's like stepping back in time. Not only are all the staff very knowledgeable, but they are helpful beyond belief. I had a gout attack and was having trouble making it in. They sent a courier at no charge to deliver my prescription. Highly recommended!

M M a year ago

Been trying to get ahold of them for days but their phone tree is not working and I’m not able to leave a message and no one picks up. Completely unprofessional and irresponsible..

Einwer 2 months ago

Good service but bad experience