Jefferson Pharmacy

Jen M. 6 months ago

They seem to have a problem with filling prescriptions in a timely manner or filing them at all. They act as if they never received the prescriptions and I have to go back and forth with the DR and the pharmacy to make sure they got the prescription resent multiple times. My DR says they sent it multiple times but the pharmacy claims they do not receive it. I have to get on them and argue for them to look it up and then it turns out my prescriptions were there after all. Smh. Please get it together! They used to be on top of it and always had the prescriptions ready. Now, I keep having problems which is not good because I have a few autoimmune disorders and need to stay on top of my medication to control the symptoms etc. This used to be a really good pharmacy. I'm hoping they fix the problem they seem to be having with filling ordered prescriptions.

Kristina Dial 10 years ago

This is the best pharmacy! The staff are always very nice and helpful. This is the fastest pharmacy I have ever used. Usually the prescriptions are ready within 5 minutes. Refills are automatically filled and if a medicine doesn't have refills they take care of getting them renewed. This all adds up to making it easier and faster for their customers. They also deliver. After my first visit, the staff has always remembered my name as well as my kids' names.

Portal of Consciousness 3 years ago

They gave me the wrong medication! And they wouldn't take it back. My doctor even called them with me to explain they had given me a similar medication, but it wasn't the medication I needed or was prescribed. I have never had this issue ever happen before. I think they thought since they didn't have the medication in stock they could just prescribed me the similar medication and I wouldn't make a big deal about it but these two medications effect me very differently. Now, I'm stuck with this medication for the next month because I'm in between jobs and paid out of pocket and cannot afford to pay again for this medication that they said they had but didn't. I don't want to say what medication because of HIPPA and it's my personal business, it's not an opioid btw. But, what really upset me was when my prescribing doctor called, and I was with her when she called, the pharmacist didn't know the difference between the two medications! There is a big difference between the two as the one I received has three or four added active ingredients while the one I was prescribed had ONE ingredient. I would say that's a pretty big difference. We are not talking inactive ingredients like dyes or fillers but actual medication. Both my doctor and myself believe they didn't have the medication and didn't think I would know the difference and dispensed a totally different medication! That's insane! Totally unprofessional and borderline illegal from what I'd think. They can't just say "oh well, we don't have X drug in stock, but Y drug is very similar, so we will give him Y drug without even asking him or telling him that we are out of X drug and he won't mind buying Y drug at a higher price" Secondly, Blink Health is an app that connects patients to pharmacies give discounts if they go through Blink Health. They are like Drug RX and they are part of Blink Health as they come up in the app as a participating pharmacy. I asked them if they would let me use it or Drug RX and they said no, even though they are listed as a participating pharmacy on Blink Health. I just moved to this area. All I have to say is this pharmacy is ghetto! Something shady is going on here! I will never come back because they will just hand out whatever works best for them without informing the consumer. I'm seriously shocked they didn't ask if I was willing to switch medications and that the pharmacist didn't know the difference between the two medications! I'm a clinical psychologist, I took psychopharmacology in grad school, and even I know the difference whether I was prescribed the drug(s) or not. This is really basic stuff. Lastly, they gave it to me in the lowest dosage possible so I would end up paying the most. Had I been given the higher dosage pill that my prescribing physician would have prescribed, so I wouldn't pay an arm and a leg for a months worth of one medication, then it would have been far cheaper. I feel absolutely taken advantage of! I love supporting small/mom and pop businesses but the actions here are borderline unethical and highly questionable. Beware!

Veronica Rivas 5 years ago

This place is amazing. They always try the best to make sure you get your meds are the lowest. Or free. I've been in West Sacramento for over 20 years back and forth with so many pharmacy and this place here have been the best and also so very friendly and helpful

Leti Sarabia 7 years ago

They take forever delivered my meds I to wait from 4 o'clock to 6 p.m. before everyone get there first if the driver don't show up at all I will find other pharmacy.