Fry's Pharmacy

Luke Larson 4 months ago

Shout out to John. I think he was a manager. I was looking for a frozen pizza that was out of stock at the Frys near my house. At my normal Frys, I asked 4 different people on 2 different days if they had any more and I got the normal answer. "I don't think so" and "I don't know." Is it sad I'm used to these answers? Not at John's store! He stopped what he was doing, looked it up on his device, said they had some in the back and he'd go check for me. Unfortunately, the stock was wrong. John said he's going to adjust the stock and if I came back in a few days, he would give me the frozen pizza for free because the the inconvenience. I turned down the offer because he simply did what I expected an employee to do. He helped. He was willing to go above and beyond and that in itself is enough. Thanks John!!

Jaime Ceniceros 3 months ago

I get my prescriptions filled here. Because it's by my house. But every time I get my prescriptions picked up, there's always an issue they tell me. They'll be done by a certain date at a certain time. I will even give them an extra day and I still have to wait for them to finish my prescription. The most recent happen yesterday and today I called in my prescriptions yesterday i spoke to a gentleman there. I went over the ones that needed to be filled. He assured me that they will be ready today. With no issue, I call in to verify that they are ready for pickup one. They're still being processed one. They were confused about, and one they were trying to say my insurance didn't cover what it does. And one they claimed, I did not even call in which I know I did, because it's the same routine every 30 to 60 days. But the representative brandi, he gets offended because i'm a little upset because it's always an issue. Always now instead of saying, we apologize for what's been going on. She focuses on that my voice was raised a little bit was not yelling. Just a little higher tone. But they will have excuses on why they can't hold to their word of the timeframe that they give their customers. I think it's okay. If this one wasn't so close to my house and the timeframe did not work for what I needed. I know my business isn't massive. Hell. It's a drop in the hand but still it would go somewhere else

Gabrielle Ott 6 months ago

Got a prescription sent over and was told they’re working on it but it might take a couple of days because of a holiday. I call after the holiday and someone says “just waiting on the robot to count it, it should be ready in 2 hours”. 3 hours later I call and it’s out of stock for 3 more days. No courtesy call or text notifying me. Seems like they will tell you whatever to get you off the phone. How could you say my prescription is actively being filled and it’s not even in stock.

Brenda Rojo 4 months ago

This pharmacy made me go to check if my medicine was ready after more than 36 hours of sending the prescription to this place, when I arrive at that moment I send it to process the person in front I don't know what happens or they will be forgotten, I have a throat infection and after 1 more day if my medicine became bigger my pain from the infection since I started to increase the discomfort and pain more. Please pay attention to this I have to go to the doctor on Monday for a check-up and I haven't seen if the medicine works for 1 day and a half and it's heavy since it's not pleasant at all to be sick

frances brinster 5 months ago

this is literally the worst pharmacy on the planet, the people who work here are fine, but prescriptions are ALWAYS late and they are always severely understaffed