Reed's Compounding Pharmacy

Rachael A a month ago

I'm late on this review...it should have been done months ago but I will of course be back to them and have further opportunities. Dana and her staff are highly professional. Dana is extremely compassionate and involved with caring for her patients using her incredible skills and intelligence. I find REEDS to be comprehensive in their care and constructive in my health. I am grateful for them here.

Mark Ferguson 4 months ago

Very professional staff, discreet, called me three times to confirm they received my order, the timing, and when it was ready for pick-up. Outstanding customer service; get to talk to people, ask questions, and have an interaction if you want it.

Trianna K Oglivie a month ago

The medication I purchased from Reed's works great. However, my experience with the pharmacy consultation was extremely disappointing. Before purchasing, I specifically asked both the technician and pharmacist about the medication’s expiration timeline because I was buying a larger quantity than I likely needed. I was assured it would last about a year. After the purchase, I looked at the discard date. It was later than I was told. When I brought up the conflicting information, the pharmacist responded that I ‘should already know’ and suggested the discard date was simply a conservative guideline from their governing body. Rather than acknowledging the misinformation, I felt dismissed and blamed for the misunderstanding. I’m very happy with the medication, but the communication and customer service surrounding the consultation were poor and left me feeling frustrated and unheard. Please do better.

O A 5 months ago

This place always manages to piss me off in a new way. Bad customer service (waiting for nearly 20 min to buy something off the shelf and every time you're next the cashier walks away without looking at you), ignoring physician directions (needing smaller doses because pills can't be cut that small - "here's the same thing, just cut the pills!"), bad attitudes (sorry, I'm not a chemist, I don't know how things work and have questions!). It's not like you're usually going to a pharmacy because you're feeling great, but they somehow can't operate at a basic level and make me want to drive out of town to another compounding pharmacy.

Sean 5 months ago

I've used them three times for my dogs medication for Addision's Disease and my order has been wrong two out of the three times. They keep wanting to give me a plastic bottle for an oil based liquid medication. I have requested glass so there is no PFAS leaching into the medication. The fact that they don't do this standard for oil based liquids is concerning enough. My first time they called me to ask if I wanted one month or two month supply. I said two. When I arrived they had the one month prepared and no record of asking me or my request for two. This last time I requested a glass bottle ("same as last time") in the voicemail that I requested the refill. I show up and they have it in a plastic bottle. They offer to pour it into a glass bottle after it's been sitting in the plastic.... If you would listen to your customers you could have done it correctly the first time.