Safeway Pharmacy

shane fernett 4 months ago

I have had so many amazing days with the staff. Recently depending on the time I get attitude after getting run in circles. Its already stressful when you're trying to get your Prescribed medicine legit have to call 4 plus times and chase things down like a runaway bus. This was my favorite Safeway altogether and I'm done with this location no longer a spot to shop and get my other services fulfilled. Good luck to the actual staff who never faulter im sorry a few rotten eggs ruined what essentially an amazing basket of individuals.

matt Snyder 8 months ago

As you have been reading with recent reviews, the LOUD pharmacist lady is the rudest, most unempathetic pharmacist that i have ever met in my entire life. This is the first time I’ve ever used Safeway for a medication refill and I’ll never be returning. Denied medication On the grounds that I used King Soopers The month prior. No verification with my doctor, No telling me that my medication was denied before I drove down, Just rude denial, From a woman who clearly Hates her customers. I knew there was gonna be a problem while I was waiting in line from watching her yell at her coworkers. Safeway, You need to do a better job vetting your Pharmacists. I understand many pharmacist are overworked, I have many friends in the field. I understand many places treat their pharmacist terribly. This lady had four coworkers with her to assist her, and yet she still manages To go out of her way to deny medical care to your customer customers. Never going to a Safeway pharmacy again for the rest of my life. If you’re reading this comment, do not go to Safeway for your pharmacy needs. Brown haired Pharmacist With big bird eyes, if you are reading this do the world a favor and find another profession.

Colleen O 5 months ago

I had been using this pharmacy since 2013 and had very little issues. The pharmacists are rude and judgemental, they do not care about the customers and clearly hate their jobs. After nearly 13 years of using one pharmacy I decided to switch and will never go back. Do better Safeway. Judging by these reviews, I am not the only person having problems. Maybe you should take a look at your Pharmacists and make a change.

HMF 9 months ago

My family has already stopped grocery shopping here a while back due to rude staff and now we will be switching pharmacies as well. At this point I am furious! People working up front at the pharmacy registers I swear act and talk like they’re high!!! Of the 3 employees who I have dealt with 2 of them a younger guy and heavy set girl are consistently confused repeating questions multiple times then they both repeat the information back STILL WRONG!!! The younger guy not ONLY entered the first AND last name on my prescription in their system WRONG he didn’t include the refills! I found out today THAT IS WHY MY INSURANCE WAS NOT COVERING THE PRESCRIPTION!!!!!!! Close is NOT CLOSE ENOUGH in the pharmaceutical industry people and this error has still NOT been resolved regardless of me correcting them EVERY SINGLE TIME I pick up! I also watched him just throw out the prescription in the trash. No shredding?!!! Is that standard practice? Two of these three register employees constantly can’t find filled prescriptions for pickup and are constantly asking the pharmacists filling orders in the back questions that they should already have the answers too that are required for working in this position. It really shouldn’t always take 20-30 minutes just to pickup a prescription due to inadequate staff. This is stupid. I don’t know why I haven’t already switched pharmacies other then convenience. I WILL NOT use this pharmacy again it’s not worth the aggravation anymore. “Owner” might reply but why bother?! and NO I’m not contacting “you” ether. The review says it all. Just train staff better to run the front of the pharmacy or hire already qualified staff. IT’S THAT EASY.

Sheria Knox 6 months ago

I am new at this pharmacy location. I switched from a different location due to the most horrible customer service I could've ever received. I ended up here because I called to see if they had an RX in that my previous one didn't have. I spoke to three different people, a tech Allie, and also Alex I believe his name was, and one of the managers Nora. All three of these individuals were kind, empathetic and went above and beyond due to some issues I was having. I cant thank them enough for their wonderful customer service. The follow through, taking the time to run my insurance without me asking is what I call great customer service and this is why I transferred to this location. I hate to read the other reviews because I had a great experience. I believe in treating everyone with respect and when you do you get respect in return. Thank you Safeway Pharmacy!