Fry's Pharmacy

Andrew Glenn a month ago

I am chronically ill , in a wheelchair, and on multiple medications. This pharmacy used to be great but has gone downhill in the last year. This pharmacy has caused me to go without my medication 3 times now because of their own incompetence . The first time it was my nerve pain medication , they said they need to talk to my prescriber before they can release the medication, they told me this when I showed up at the pharmacy , the medication was ready at 10am the day before, they had a lot of time to call my prescriber. They told me they needed to contact my prescriber when I arrived to the pharmacy friday at 5pm so I went 3 days without my medication sending me into a crisis with my nerve pain. The second time, they didn't order my rheumatoid arthritis medication in time , I went without my medication for 4 days, resulting in and RA flare so bad I had to be on steroids for two weeks. This time they have not ordered my gastroparesis medication , they keep saying it will be on the next shipment and there has been 4 shipments now. I am extremely ill now as a result. Stay far away from these people!

Robert 3 months ago

Giving a 5 star on behalf of your pharmacist Stefanie, my God, she does amazing work, and also a huge thank you to her peers and the rest of pharmacy staff. Thank you for your help not just with me, but with all of the local community. We value your work

desert50az 8 months ago

Pharmacy has greatly gone downhill in last year. AI on phone is terrible with speed and sending orders. Staff blame AI if cannot find rx order. Then they they blame doctor office, but office has record of sending info. Week without rx while the order gets passed between Dr and pharm. Last year, Frys just got it done. No blame. No delay. Much apology. Now, its "You must have something wrong" to the customer. Location is convenient but I need to look elsewhere. Safeway?

The Crazy Critic 9 months ago

One of the worst pharmacies I have ever been to in my life and I’m 45. This pharmacy needs to be shut down completely incompetent people and incompetent pharmacist. I will be transferring all my prescriptions out of that pharmacy ASAP.

Mackenzie Carlat 7 months ago

They told me my prescription would be done at 3pm. Showed up at 3pm… they told me another 20-30 minutes. Got a coffee and came back 30 min later and they told me another 20-30 minutes… by far the absolute worst pharmacy I have been to. Friendly staff but competency level is 1/10.