Kroger Pharmacy

Kassi Sparks 11 months ago

The best pharmacy downtown. They are easy to get ahold of, go above and beyond to help keep cost low and sooo reliable! After years of using other pharmacies and constantly being frustrated with the experience, this has been a 180! I will never go anywhere else. The only downside is no drive thru, but for the experience, and helpfulness of the staff I will gladly park and walk in.

Mark Petrison a year ago

Quite a few different free vaccinations can be arranged here, online with QR code - including flu vax. Lots of available appointment times; actual time for shot was nearly instantaneous.

Mason D a year ago

Horrible. They don't refill your meds unless you call. Blonde woman is rude, and doesn't want to inconvenience herself. Told me my urgent medication wasn't ready yet.. well, I got a text that morning telling me it WAS ready. I told her it was urgent. She just said "sorry," and had a tone. I shopped around and came back when a student took over the register. This review would be 1 star if it weren't for the student pharmacists and like.. 2 seasoned pharmacists that I unfortunately hardly see. They are incredible and know how to solve problems quickly and efficiently. They apologized for the delay and packed my medication up for me in less than 5 minutes. Who knows when it would have been actually available if I hadn't asked? In another case, I needed to grab my medication on my way to work. This incident is partly my fault, I had about 3 days to come in and grab it, but I waited till the last second and it became an urgent matter. I came in at 9 when they opened. Turns out, the pharmacy had a scheduling issue, one lead had to cancel and another was supposed to come in ASAP. Lady took her sweet sweet time. There was another pharmacist there, but she wasn't a lead so she couldn't unlock the door and help us, she was waiting just as we were. That pharmacist is one of the seasoned sweethearts, she bought everyone waiting an orange juice and updated us on everything. It was clear she was disappointed in her own lead, because the lead kept texting her that she'd be there "very very soon." She actually took nearly TWO HOURS to arrive. Unfortunately not taking my medication can send me to the hospital so meds come before work. I had to call work to let them know I'd be late. BTW, no, I couldn't grab it after work because at the time the pharmacy closed at 5, which is when I'd just be getting off. When the lead arrived, she didn't apologize at all. She said "the pharmacy doesn't open at 9, it opens when I get here!" The pharmacist helping us had to apologize for her. While standing in line there I have observed both employees be completely unsympathetic when someone's literal life-saving meds are late. I understand that there are a lot of people, many difficult to deal with, but that's not an excuse to not care.

Ali J a year ago

The staff here really are the best. They are down to business sometimes, but that means they get you done quick. They always answer the phone, take the time to talk about my concerns or answer my questions when I’m picking up, and help me get my meds without waiting forever in lines. Living downtown there really is no better option. I won’t go anywhere else!

Karen Nomdeplume 3 years ago

Wonderful service today. I accidently cooked my insulin in the car. I was able to get a refill so quickly. I live 600 miles away so there was out of state providers, insurance, and new patient records. Super fast and so very helpful. I really appreciate all they did to make it happen. I am sure there were many hoops for them to jump through to get it done. Thank you so very much